About Us?

Heidi was set up in early 2003 with aim to serve the Chefs and Bakers of the UAE with a quality range of bakery ingredients sourced from the finest Austrian, German and American companies, our product ranges include bakery premixes, flour, seeds, cream, frozen cakes, doughnuts, cupcakes, bread and croissant.

Our team

Our dedicated team is available to provide advice and support to our entire customer base. Our commitment to after sales support and service is backed up by our in house chef and baker who are available for demonstrations and technical support as well as our main principles technical teams.

Lothar Runzer

General Manager

Phone: +971 56 145 0476

E-Mail: lothar@heidi-chef.com

Equipment Technical Support

Equipment Technical Support

Phone: +971 (4)3404770

E-Mail: TechnicalSupport@heidi-chef.com

Ingredients Support

Food Service

Phone: +971 (4)3404770


Client base

Our present client base includes numerous 5 star hotels, renowned Airline catering facilities, super and hypermarkets, free standing bakeries as well as other institutions throughout the UAE.


In 2010 Heidi Chef Solutions went international with the opening of our office in Canada and in 2014 our office in the United States with the aim of building the Heidi brand along with the brands of our long term partners. We also added a new division Heidi Equipment with our first partner MIWE GmbH. We are now offering baking ovens and refrigeration across the GCC. Our mission at Heidi Chef Solutions is to offer our customer a product, service and support that suits the customer needs while building a trustworthy relationship for the future.